Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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From the moment a vehicle enters your service center until it drives away, PitCrew captures every movement and transforms it into insights that increase profits and reduce costs.
Gain complete visibility across service centers with our advanced computer vision system that monitors every vehicle and technician movement.
Automatically track every vehicle journey in your service center, automatically capturing service times and overall bay utilization.
Analyze technician productivity metrics and service interactions to identify optimization opportunities.
Monitor key metrics in real-time with performance trends and actionable insights—all prioritized based on impact to your bottom line.
Transform service management from reactive to proactive with intelligent forecasting that identifies issues before they impact customer satisfaction and throughput.
Predict completion times based on vehicle type, service requirements, and historical patterns to optimize scheduling.
Receive alerts when specific bays approach delays, allowing managers to reallocate resources before delays cascade.
Automatically identify and track vehicles throughout their service journey without manual check-ins, RFID tags, or barcode scanning—creating a seamless experience for both customers and staff.
Create exceptional service experiences that drive customer loyalty while maximizing throughput across your entire network.
PitCrew's VisionAI automatically detects vehicle progress and triggers real-time updates to customers—eliminating manual status tracking while reducing service desk calls by up to 30%.
Automatically benchmark key metrics across your service centers to identify exactly what drives success at top locations and how to implement these winning strategies network-wide.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.