AI Co-Pilot for Managers & Technicians

Maximum Performance and Throughput in Every Service Center

Equip your managers and technicians with automated insights into bay utilization, service times, and technician performance to achieve higher efficiency, lower wait times, and increased revenue in all your service centers.

+8 Additional Daily Services Per Store
18% Reduction in Wait Times
13% Reduction in Service Times

Unlock Hidden Capacity in Your Service Center

PitCrew functions as an AI co-pilot for your store managers, monitoring operations and delivering actionable insights in real-time. Identify which technicians need help, which vehicles risk delays, and where to focus resources for maximum throughput—ensuring every service bay operates at peak efficiency across all service centers.

Ready to Supercharge Your Services?

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Transform Your Service Operations

Predict and Improve Bay Utilization

Forecast completion times based on the historical patterns of this new, automatically generated data, allowing for proactive resource allocation before bottlenecks form.

Better, Lower Cost Customer Service

Provide real-time service updates to customers as we automatically detect service progress and status, delighting customers and reducing customer support burden.

Make Every Service Center a Top-Performer

Cross-store analytics identify the top performers and what makes them successful, revealing proven strategies you can apply to elevate the performance of every store.

"This will be the best implementation of operations enhancements that our company has ever seen"
Assistant Vice President, Quality and Continuous Improvement 

Industries

PitCrew is proud to serve customers across a growing number of industries. Find out how PitCrew can provide value for your business by exploring the industries below.

Frequently Asked Questions

Can you use my existing cameras?

Absolutely! We can integrate with your existing camera infrastructure, which often speeds up deployment and reduces costs. We'll work with you to assess your current setup and ensure compatibility with our solutions.

What if I don’t already have cameras?

No problem! We offer flexible options for camera installation. We can manage the entire process for you, collaborate with your in-house IT team, or work with your preferred IT partner. Our goal is to make the transition as smooth as possible.

How do you ensure the privacy of people captured in camera footage?

We prioritize the privacy of your employees and customers. We utilize advanced techniques like facial blurring or full body blurring, both on the edge and in the cloud, to protect identities. We can also completely black-out individuals from video feeds if required. This ensures compliance with privacy regulations and maintains a safe and respectful environment.

Who owns the video data? Do you sell my data to third parties

You retain full ownership of all video data recorded at your business. We will never sell your data to third parties. Your data is yours, and we treat it with the utmost confidentiality and security.

Do you use my data to train AI models?

Yes, and you actually want us to! Your business is unique, so we need to fine-tune our AI models using the context of your business to deliver the highest accuracy and maximum value to you. Vision AI models don’t generate text or images, so there’s no risk of your proprietary information being exposed.