Leading companies like Schnucks Markets have implemented ExpressLane wherever they have lines of people or vehicles, delighting customers with shorter wait times and faster service.
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Long checkout lines are costing grocery stores loyal customers and revenue. Sudden surges and unmitigated queue buildups lead to long, frustrating wait times for checkout. Without timely intervention you get frequent line abandonment, more strain on staff, and lower NPS.
Deliver a consistent, delightful checkout experience no matter the customer volume. Get real-time data and historical insights starting the moment a customer enters the queue to maintain smooth lines and create lasting positive impressions.
Get full visibility into your checkout process. Gain the insights you need to manage lanes, prevent bottlenecks, and create a smooth, efficient experience that keeps customers coming back.
Live queue status minimizes wait times by empowering managers with the insights to open or close lanes based on customer demand.
Real-time alerts prevent bottlenecks by proactively identifying potential checkout slowdowns, leveraging current data and historical trends.
In-depth store reports elevate team performance by tracking key performance indicators, suggesting front-end operational changes, and establishing opportunities for training.
Don't let long wait times ruin your last touchpoint with customers. Unlock the knowledge you need to make your checkout a world-class experience.
Cross-store leaderboards provide transparency in checkout performance among locations, highlighting areas of improvement and development of operational best practices.
Individualized store checkout reports optimize staffing by analyzing queue lengths and staffing over time to balance customer needs with labor costs.
Abandonment tracking reduces walk-offs by pinpointing exactly when and where customers abandon the queue to understand, quantify, and eliminate pain points.
We can plug into existing cameras or install new camera for you, getting new stores up-and-running right away.
Surface alerts on apps you already use, integrate with enterprise applications via API, and display insights on devices of any form factor.
We translate the unique challenges of grocery into meaningful insights that drive operational efficiency and bottom-line growth.
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